Operational intelligence from KAVO — how expensive workflows get automated, what the research actually says, and where the money moves. No AI hype; every figure attributed.
Where the $126,000 missed-call figure comes from, the 37.8% answer rate, the 62% who call a competitor instead, and the after-hours math for an owner-operated service business.
What the lead-response research actually says about the first five minutes, where the 41-second figure comes from, and what a sub-minute response changes for an owner-operated business.
· 6 min read
Get the diagnosis, not the blog roll
Articles describe the pattern; the written diagnosis runs it on your numbers — yours to keep either way.