KAVO Follow-Up & Recovery
Revenue you already earned the right to
We recover revenue you've already earned the right to: automated follow-up on unsent quotes, unbooked consultations, no-shows, recalls, and gone-cold conversations.
The problem
Quotes sent and never followed up; consultations booked and abandoned; no-shows not rebooked; lapsed clients never recalled. Each is revenue the business already paid to acquire, quietly evaporating.
What businesses commonly do today
Staff intends to follow up; competing priorities win; follow-up happens sporadically if at all; recall campaigns are occasional blasts; nobody tracks which conversations went cold.
What KAVO changes
Every unsent quote, unbooked consult, no-show, and lapsed client enters a tracked, personalized follow-up sequence, and each sequence's outcome is counted — this is the easiest offer to measure honestly.
How the workflow operates
- Continuous scan of quote, booking, no-show, and lapse events
- Multi-channel staged follow-up (SMS, email, voice) with personalized context
- Responses handled or escalated to staff
- Direct calendar booking on positive replies
- Every sequence outcome tracked
- Periodic recall segments; review requests post-service
Actions with business risk require human approval by default — nothing writes to your systems unattended without your sign-off at SOW stage.
What success looks like
Recovered revenue from previously-won leads — quotes closed, no-shows rebooked, lapsed clients returned — with recovery counts that come from the system itself.
Expected results are stated as category, not promise; magnitude comes from your numbers via the ROI worksheet, never from generic benchmarks.
Who this fits
Med spas and elective clinics, home services, and any business with quotes and appointments.
Integration expectations
Booking system / CRM / quoting tool, SMS and email platform, calendar. Integration feasibility is verified live before any proposal is issued.